We have been working with Optidial Communications and Steve Smith since January of 2013. Prior to the connection with Optidial, we were dissatisfied our current phone and internet provider, most importantly with its poor customer service. Optidial has placed us with a carrier that provides excellent Customer Service and responsiveness, as well as lower rates. Recently, our contracts were due for renewal. We renewed with our existing carrier and Steve was instrumental helping me with the process, which included eight, separate locations. Steve Smith has always been readily available to help whenever our company is in need . Instead of just being a “number”, the people at Optidial treat us as if they “know” us and are easily accessible. If you are a company looking for personalized attention regarding Telecommunication Services, I highly recommend Optidial Communications.