"We recently became a customer of Optidial Communications. We were not satisfied with our previous provider mainly due to dropped calls and poor voice quality. Optidial presented us with a more reliable VOIP/Hosted Solutions provider, Freedom Voice.
I highly recommend Optidial to any business that is either unhappy with their current VOIP provider, and/or interested in a VOIP provider. The solution offered is amazingly simple to use so it saved me a lot of staff time too."
"Fallbrook Technologies has been an Optidial client since 2004 and has been pleased with the service received over the years. The staff is easy to work with and responsive. Recently, Optidial proactively contacted Fallbrook about a service upgrade. Subsequently, Fallbrook was able to increase its Internet bandwidth and add features with no increase in cost. As a consultant, I like the proactive approach that Optidial uses and would recommend Optidial to any company that is looking to improve its telecommunications services."
“We have restaurants all over California. Each location had a separate bill. Not only was it difficult to manage, but extremely frustrating. Optidial was able to get me lower pricing and combine all of our bills into one, easy to read statement. They have many relationships with providers and were able to find us the best overall solution based on our variety of needs.
I love working with Optidial because they are very accessible and always willing to take care of my needs promptly. I don’t have to wait on hold or be transferred to other departments. I definitely would recommend them for that extra level of support.”
"At Rightlook.com and Rightlook Creative, we pride ourselves on going the extra mile for our clients, and we like doing business with other companies who do the same. We are proud to have Steve Smith and the team at Optidial as one of our valued business partners. They are honest and hard working people who genuinely care about their customers, and enjoy providing superior customer service.
At first, we were reluctant to make a change in our telecommunications provider. Those types of transitions are always so much work, and you never know what glitches you may encounter. But when Steve showed us the savings we could have each month, and promised us that Optidial would work with us to ensure a smooth, trouble-free transition to the new provider, we went for it. Optidial was able to provide us with a phone service solution that saves us over $300 per month on our telecommunications costs! And just as promised, they walked us through the transition from our old service provider to the new provider, and helped to make it all go smoothly.
Thank you, Optidial!"
“We have been working with Optidial Communications and Steve Smith since January of 2013. Prior to the connection with Optidial, we were dissatisfied our current phone and internet provider, most importantly with its poor customer service. Optidial has placed us with a carrier that provides excellent Customer Service and responsiveness, as well as lower rates. Recently, our contracts were due for renewal. We renewed with our existing carrier and Steve was instrumental helping me with the process, which included eight, separate locations. Steve Smith has always been readily available to help whenever our company is in need . Instead of just being a “number”, the people at Optidial treat us as if they “know” us and are easily accessible .
If you are a company looking for personalized attention regarding Telecommunication Services, I highly recommend Optidial Communications.”
"When it comes to telecommunication, Optidial Communication is all you need. Our phone service is extremely important to us so we were very concerned about picking the right carrier. We have many phone lines (about 50) so cost was also a big factor. However, we didn't want to sign up with just some "fly by night company" that would soon be out of business. What we really needed was an economical but reliable provider. We just didn't know how to find those answers. Optidial did a full cost-analysis based on our company needs and made their recommendation. The right recommendations! I would highly recommend Optidial to anyone interested in high quality professional telecom services."
"I have contracted with Optidial for many years and on different projects (IT infrastructure/long distance/VOIP) and have always found I can reduce costs and improve reliability every single time. I work with multinationals and the requirements can be tricky. Optidial has always come through with cross border VPNs and VOIPs. He can also deliver US phone numbers in Mexico. etc. I would highly recommend Optidial to any business that wants to improve their telecom services."